Following the attainment of three ISO certifications that is, ISO 14001:2015 (Environmental Management System), ISO 9001:2015 (Quality Management System) and OHSAS 18001:2007 (Occupational Health and Safety System), forming the Integrated Management System, the port authority has embarked on an exercise to sustain standards and justify the certification.
The Port Authority has started a continual improvement program with the training for functional quality managers and steering committee members comprising Heads of the departments.
The heads of departments were educated on processes that led to the ISO certification, discuss key areas that need to be improved on so as to come out with corrective actions to maintain and sustain the standards.
The Corporate Monitoring Manager of GPHA, Garvin Amarvie explained the importance of the continual improvement program to the port authority.
He said the education will extend to truck drivers and ports users so as to ensure a higher level of compliance in the Port.
Philip Arthur, SGS Academy Training Manager was optimistic the ISO certification will go a long way to improve services provided by the Port Authority to its customers.